CCM Fertilizers Sdn. Bhd. shall manufacture and market its products to meet customer needs and expectations, with the aim of achieving total customer satisfaction.

We ensure that:-

	Quality management is vital to our business and it is the collective and individual responsibility of all staff to be aware of the relevance and importance of their activities
	Measurable quality objectives are established at relevant functions and levels to meet the requirements for products, and these objectives are reviewed from time to time
	All aspects of corporate activity both within and outside of the company will be carried out with a commitment to comply with the requirements of the Quality Management System
	Quality Improvement Programmes will be undertaken on an on-going basis to enable the company to achieve continual improvement as a measure of performance
	Communication processes are laid down within the organisation, and continual communication takes place to enhance the effectiveness of the Quality Management System
	The Quality Management System requirements as specified in MS ISO 9001:2000 shall be used as a guideline to achieve this policy